Who we are

I am a qualified and registered Hypnotherapist.  My name is Sabrina Doherty and I trade as 'The Derby Hypnotherapy Clinic'.  My website address is: http://derby-hypnotherapy.co.uk.

This privacy policy predominantly covers the online environment but there are references to my face to face clients processes as well.  If you are unclear about any part of the policy and would like to discuss it further then please do not hesitate to get in contact with me.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Details captured from the contact forms are emailed to our secure inbox and are retained for the purposes of contacting you back to answer your enquiry.  The data will be kept only so long as is necessary to convert it into anonymised statistical data for business management purposes.  This process usually occurs on a monthly basis.

If you become a face to face client your details will be transferred to paper records and deleted from the computer/server unless you decide to sign up to our monthly newsletter.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Data used for analytics is anonymised.  We do not keep any personally identifiable data.

Who we share your data with

Face to face clients - If you become a face to face client we will seek your permission to contact your GP.  We do not share data with your GP as a matter of course, this will only be done in instances where we feel that you need additional support and will be with your consent.

If you are imminently at risk of harming yourself or others then we will share your data with your GP and potentially the Police dependent on the circumstances.  If you are a minor then we may share information with your parents relative to your safety.

Online clients for digital services - We do not share your data with any third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Face to face clients - We will retain your data in line with current best practice.  Medical records can be retained for 75 years.  Data retained will be archived 1 calendar year after last active use.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Face to face clients have the same rights as digital clients, however paper records will be provided as pdf scans and emailed.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

You can write to Sabrina Doherty, The Derby Hypnotherapy Clinic at 7 Barnstaple Close, Oakwood, Derby, DE21 2PQ.  Please do not visit this address without a prior appointment.

You can also call on 01332 899331 or email sabrina.doherty@derby-hypnotherapy.co.uk

Additional information

How we protect your data

Our website is secured using SSL encryption.  All online account data is protected by this.  We do not store credit card details.

We do not keep face to face patient/client session information online.  This is all kept paper-based and stored in a secure location.

What data breach procedures we have in place

In the unlikely even of a data breach, we will take all necessary action possible to retrieve the data.  If it is likely that the data lost/stolen could harm your rights and freedoms you will be notified and advised on any actions you need to take eg change passwords and we will also notify the ICO.

What third parties we receive data from

We do not receive data from third parties.

What automated decision making and/or profiling we do with user data

We do not have automated decision making or profiling processes.